1.0 Vision:
1.1 Everyone feels good & happy staying at Vista Impiana apartment.
2.0 Mission
2.1 Take good care of the resident interest & beneficiaries in Vista Impiana apartment.
3.0 Management culture (our values)
3.1 Contribute to the community as model citizen.
3.1.1 Service with appreciation- volunteer & doing charity.
3.2 Right attitude- Sincerity, Reliance, integrity.
3.3 Confident, commitment, treat the JMB like their own biz.
4.0 Management team
4.1.1 Become Role Model, do as what had said
4.1.2 Set up Standard of operation.
4.1.3 Responsible for decision made.
4.1.4 Conflict Resolve.
5.0 All JMB Team members
5.1 Everything begins with listening, everyone well communicate with each other in apartment issue.
5.2 Everyone is patience, pay attention to order, wisdom do the right thing & do things right.
5.3 Punctual to meeting.
5.4 Every committee is like a partner that is always there to support the JMB team and the Leader.
6.0 Standard of operation (SOP)
6.1 All resolutions at the meeting of the body shall decided by majority voted.
6.2 All documents, decision made, action taken must refer to chairman.
6.3 Visualization for decision and action taken followed the procedure.
Tuesday, November 30, 2010
Saturday, November 27, 2010
VISUALIZATION FOR JMB VISTA IMPIANA 2010 PLAN
VISION : Everyone feels good & happy staying at Vista Impiana apartment
WEBSITE : http://vista-impiana.blogspot.com/
Item | Description | Target Date | Action By | Status / Remarks |
Information | ||||
1/A | JMB requested management office to do daily payments collection clear transaction report and submitted to treasurer. | RH | Weekly reports hand over by RH to JMB on | |
1/B | JMB requested Letter submitted to cob from Raine Horne regarding resolution for new committee members. | RH | Letter submission to COB for document minute AGM & attendance list by RH on | |
1/c | JMB requested to collect all the existing documents, agreements possible. | RH | All property service provider contracts hand over to JMB during JMB first meeting with developer, Rairne Horne on | |
1/d | JMB requested late payment interest 10% revised to 5% as agree during 2nd AGM. | RH | The money will contra back in the coming bill after JMB meeting on | |
1/e | JMB requested to collect 4 years audited account | RH | Hand over to JMB on | |
1/F | JMB meeting with MPSJ officer & AYS Consultant for water tank inspection. JMB meeting with AYS water tank, LBS project GM, architect, consultant, Raine Horne, MPSJ officer. | RH | Water tank 8 & 9, 2 & 3 repairing work completed. The contractors submitted their report during the meeting, and followed up by MPSJ. | |
1/G | TNB bill dispute | RH | The dispute issue resolved during 4th JMB meeting on | |
2/A | All JMB committee agree that minute quotation below RM 1000 should sign by at least 2 council member All JMB committee agreed in future only JMB committees have authority to sign the contract. Appointment of department person incharge for JMB committee, Duty for management Committee Members and roles of chairman, treasurer, secretary and head of department (HOD) to committees Standard operation of open tender for all service providers. Max hand over the service provider contract to all HOD with acknowledge receipt. | JMB JMB JMB | Notice for SOP, VISTA IMPIANA NEW JMB ORGANISATION LIST on notice board | |
2/B | Open tender for renewing insurance policy since insurance contract expire at Change the new security services company due to complaints from residents the security company not performing well their duty | JMB JMB | Notice for insurance and security open tender. | |
2/C | The water disconnection action postpone to | JMB | Head of Communication shall monitoring RH to perform water disconnection. | |
2/D | Create a website for Vista Impiana JMB 2010 | JMB | The blogs for Vista Impiana is available on | |
NOTICE - Strictly no renovation, repairing works, moving in/out on Sunday & Public Holidays
NOTICE
From: VISTA IMPIANA JMB 2010
To: All Owner and Residents
Date: 19/11/2010
Re:Strictly no renovation, repairing works, moving in/out on Sunday & Public Holidays
Please be informed that the management would like to remind all residents strictly no renovation, repairing works, moving in/out on Sunday & Public Holidays at Vista Impiana.
Working Hours.
Renovations Monday to Friday : 9.00 am -5.00 pm
Saturday : 9.00 am-1.00 pm
Moving in/out Monday to Saturday : 9.00 am -5.00 pm
2. Residents are advice to make necessary arrangement to avoid any inconvenience caused.
3. The JMB & management have advice security guard to prohibit any renovation, repairing works activities to be carried on Sunday & Public Holidays. Your kind co-operation in this matter is much appreciated.
4. Thank you.
From: VISTA IMPIANA JMB 2010
To: All Owner and Residents
Date: 19/11/2010
Re:Strictly no renovation, repairing works, moving in/out on Sunday & Public Holidays
Please be informed that the management would like to remind all residents strictly no renovation, repairing works, moving in/out on Sunday & Public Holidays at Vista Impiana.
Working Hours.
Renovations Monday to Friday : 9.00 am -5.00 pm
Saturday : 9.00 am-1.00 pm
Moving in/out Monday to Saturday : 9.00 am -5.00 pm
2. Residents are advice to make necessary arrangement to avoid any inconvenience caused.
3. The JMB & management have advice security guard to prohibit any renovation, repairing works activities to be carried on Sunday & Public Holidays. Your kind co-operation in this matter is much appreciated.
4. Thank you.
Monday, November 22, 2010
Please keep Vista Impiana Clean Environment Clean
JMB and management of Vista Impiana are very disappointed that certain residents are not co-operating to keep our environment clean.
JMB and management are very appreciated all residents to work together to keep the VI environment clean.
From
JMB and management are very appreciated all residents to work together to keep the VI environment clean.
From
Tuesday, November 2, 2010
NOTICE - Water Disconnection
NOTICE
Date : 1st November 2010
Title : Water Disconnection
Refer to Raine & Horne notice dated 15 October 2010, due to resident request, the new committee JMB has decide water disconnection issue will be postpone to 14 November 2010, for those residents that affected (late payment ) shall receive final reminder memo to your letter box.
Please treat seriously, there is no more extended and excuse to be entertain and water disconnection will be strictly apply with reference follow the procedure to our Vista Impiana house rules page 6 item 6.2
Resident are request to take initiative to check and update the payment at Management Office.
We appreciate your co-operation if you can settle the payment for the mention date to avoid any inconvenience caused.
Please ignore the above notice if your payment have been made.
THANK YOU
THE MANAGEMENT
Date : 1st November 2010
Title : Water Disconnection
Refer to Raine & Horne notice dated 15 October 2010, due to resident request, the new committee JMB has decide water disconnection issue will be postpone to 14 November 2010, for those residents that affected (late payment ) shall receive final reminder memo to your letter box.
Please treat seriously, there is no more extended and excuse to be entertain and water disconnection will be strictly apply with reference follow the procedure to our Vista Impiana house rules page 6 item 6.2
Resident are request to take initiative to check and update the payment at Management Office.
We appreciate your co-operation if you can settle the payment for the mention date to avoid any inconvenience caused.
Please ignore the above notice if your payment have been made.
THANK YOU
THE MANAGEMENT
NOTICE - OPEN TENDER FOR RENEWAL INSURANCE
NOTICE
To : All Owner’s and Resident
From : The Management
Date : 1st November 2010
RE : OPEN TENDER FOR RENEWAL INSURANCE
1. Reference to the above, those with the knowledge relevant with insurance may submit the proposal / quotation to communication department head before 7/11/2010 to Mr. K.S. Chan mobil phone 012-2999262 for further information.
2. Thank You.
THE MANAGEMENT
To : All Owner’s and Resident
From : The Management
Date : 1st November 2010
RE : OPEN TENDER FOR RENEWAL INSURANCE
1. Reference to the above, those with the knowledge relevant with insurance may submit the proposal / quotation to communication department head before 7/11/2010 to Mr. K.S. Chan mobil phone 012-2999262 for further information.
2. Thank You.
THE MANAGEMENT
NOTICE - OPEN TENDER FOR SECURITY SERVICES
NOTICE
To : All Owner’s and Resident
From : The Management
Date : 1st November 2010
RE : OPEN TENDER FOR SECURITY SERVICES
1. Reference to the above, those with the knowledge relevant with security services may submit the proposal / quotation to the JMB before 15 November 2010.
2. For those who are interested, please submit tender to JMB Security head Mr. Khairul Hisyam 016-9155500.
3. Please do not hesitate to contact Mr. Khairul if you have any enquiry.
4. Thank You.
THE MANAGEMENT
To : All Owner’s and Resident
From : The Management
Date : 1st November 2010
RE : OPEN TENDER FOR SECURITY SERVICES
1. Reference to the above, those with the knowledge relevant with security services may submit the proposal / quotation to the JMB before 15 November 2010.
2. For those who are interested, please submit tender to JMB Security head Mr. Khairul Hisyam 016-9155500.
3. Please do not hesitate to contact Mr. Khairul if you have any enquiry.
4. Thank You.
THE MANAGEMENT
Monday, November 1, 2010
NOTICE - Standard Operation procedure of Open Tender
NOTICE
To : All Owner’s and Resident
From: JMB 2010
Date : 29/10/2010
Re: Standard Operation procedure (SOP) of Open Tender
Please be informed that the new JMB committees have agreed the below SOP of Open Tender for any service provider company in Vista Impiana.
2. The objective of SOP is transparency, written in black and white and avoid of any conflict of interest.
3. The SOP of Open Tender as below:
· Inform the RH Management to put notice to all Vista Impiana residents and JMB committee members regarding open tender for the property service provider and date line for submission to the department person in charge.
· Inform the RH Management to put copy of notice to all units of Vista Impiana letter box.
· Priority for month to month basis property service provider.
· Receiving of open tender quotation seal with company letter head, and must know who is the unit and owner submitted for the quotation, well kept and show to the JMB members during the JMB meeting.
· The department head need to sign and submit a name list of unit and owner who had submitted the quotation to the chairman.
· The expensive quotation will automatically put aside, and choose the cheapest and best offer.
· Then follow up with the department head.
· Open discussion and decision made majority voted by all the committee members through ballot box.
· All documents, letters must cc and refer to president.
· We will issue a letter or call the chosen service provider to attend and presentation & written in black and white about for their job function and offers to Vista Impiana Apartment residents during our JMB meeting.
· Confirmation & certified by the chairman is only consider approved.
· Strictly only JMB issue letter of appointment.
· Collect payment on JMB meeting.
· If the property service provider is not perform well the duty, the chairman has the authority to terminate the contract in writing and call for JMB meeting to select again for a better property service provider.
4. Thank you.
To : All Owner’s and Resident
From: JMB 2010
Date : 29/10/2010
Re: Standard Operation procedure (SOP) of Open Tender
Please be informed that the new JMB committees have agreed the below SOP of Open Tender for any service provider company in Vista Impiana.
2. The objective of SOP is transparency, written in black and white and avoid of any conflict of interest.
3. The SOP of Open Tender as below:
· Inform the RH Management to put notice to all Vista Impiana residents and JMB committee members regarding open tender for the property service provider and date line for submission to the department person in charge.
· Inform the RH Management to put copy of notice to all units of Vista Impiana letter box.
· Priority for month to month basis property service provider.
· Receiving of open tender quotation seal with company letter head, and must know who is the unit and owner submitted for the quotation, well kept and show to the JMB members during the JMB meeting.
· The department head need to sign and submit a name list of unit and owner who had submitted the quotation to the chairman.
· The expensive quotation will automatically put aside, and choose the cheapest and best offer.
· Then follow up with the department head.
· Open discussion and decision made majority voted by all the committee members through ballot box.
· All documents, letters must cc and refer to president.
· We will issue a letter or call the chosen service provider to attend and presentation & written in black and white about for their job function and offers to Vista Impiana Apartment residents during our JMB meeting.
· Confirmation & certified by the chairman is only consider approved.
· Strictly only JMB issue letter of appointment.
· Collect payment on JMB meeting.
· If the property service provider is not perform well the duty, the chairman has the authority to terminate the contract in writing and call for JMB meeting to select again for a better property service provider.
4. Thank you.
VISTA IMPIANA NEW JMB ORGANISATION LIST
Chairman
Mr. Yeap Boon Ping
• To chair JMB committee meetings ensuring that they are properly conducted.
• To lead the committee, ensuring that the committee operates as a team.
• To ensure that agendas are set and meetings.
• To ensure that all decisions agreed taken are acted upon.
• To manage and supervise all the property service Provider Company.
• To represent the community externally.
• To take an active part in resolving conflict within the committee bearing in mind the best interests of the community and its beneficiaries.
Secretary
Mr. Gunaathan A/L Tanggavelu
• To maintain records and keep a correspondence file and copies of previous years documents & reports.
• To organise meetings e.g. booking rooms, providing refreshments if there is a require.
• To manage minutes of meetings and keep an up to date minutes file. (Building Act 663)
• To ensure minutes are distributed to members shortly after each meeting and submitted to the Commissioner as well.
• To organise AGM's and EGMs and ensure that all meetings are conducted in line with the Memorandum and Articles of Association.
• The secretary has no powers unless they are explicitly delegated by the Chairman (or committee members). (stated in Companies Act).
• Specific duties of a secretary can be obtained from the Directory of Social change or from the Institute of Chartered Secretaries and Administrators
Treasurer
Mr. Felix Chang Yaw Yong
• To oversee the community finances, ensuring a budget is set, accounts are properly kept and audited and that the committee receives regular up to date and accurate financial information.
• To ensure that there are adequate financial controls and procedures in place and that these are regularly reviewed with a view to minimizing risk.
• To ensure that sound financial advice is provided to the rest of the committee particularly in relation to long term planning of management plans.
• To ensure that any actions made in the best interests & beneficiaries of the community.
• To take the lead in the appointment of auditors.
Security
Mr. Khairul Hisyam
• Parking & Entrance Control
• Visitor & Rental parking regulations
• Wheel Clamps for parking offence
• Patrolling & Clocking
Communication
Mr. Chan Koon Sang
• Late payment account control/ property insurance open tender & insurance claim.
Health & Safety
Mr. Wong Kok Hung
• Lift Maintenance, Water tank maintenance & Fire Protection
Building Improvement
Mr. Wong Kean Cheng
• Complaints from cafeteria, shops lot.
• Building structure maintenance
• Electrical breakdown services
• Repairing works
• Car park maintenance (roof, floor)
Housekeeping, Landscape & Pest control
Ms. Norhayati Abu
• Cleaning services/ Chemical treatment.
• Staircase, wall, ceiling, door, windows
Facility Maintenance
Mr. Hoh Chee Huat
• Swimming (Pool cleaning), Gym, Sauna, Tennis Court, Badminton court.
• Proper attire for swimming pool & gym.
Admin
Mr. Wong Soon Chiew
• Deposit for installation
• Electrical equipment
• Printing & stationery
• Hardware and tools
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